noga88 Privacy Policy

1 Introduction and Scope

noga88 ("we", "our", "platform") operates a trusted online gaming platform for users in Bangladesh. Your privacy is our top priority. This privacy policy ("policy") describes how noga88 collects your personal information, the purposes for which it is used, and how it is kept safe.

By using the noga88.cam website to create an account or by using any of our services, you are considered to have agreed to the terms of this privacy policy. Our services are for individuals aged 21 and above only.

This policy applies to all noga88 products and services — including live casino, slots, sports betting, cricket betting, and promotional activities. If you do not agree with any term of this policy, please refrain from using our services.

2 Types of Information Collected

noga88 may collect the following types of information:

2.1 Personally Identifiable Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• National ID card or passport details (if identity verification is required)

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transaction processing)
• Deposit and withdrawal history
• Transaction amounts and dates

2.3 Usage Information

• Game history and preferences
• Activity logs on the platform
• Session duration and frequency
• Device type and operating system used

2.4 Technical Information

• IP address
• Browser type and version
• Cookie and session data
• Referral source (how you arrived at the site)

3 How Information Is Collected

noga88 collects information in the following ways:

• Directly Provided Information: Information you voluntarily provide when filling in registration forms, updating your account, or contacting the support team.
• Automatic Collection: Information collected automatically through cookies, log files, and similar technologies while you use the website.
• Payment Processing: Information received from payment service providers during financial transactions made through bKash, Nagad, Rocket, or Upay.
• Third-Party Verification: Information received from approved third-party services as part of the identity verification process.
• Customer Support Communication: Records of conversations when you contact support via live chat or email.

4 Purpose of Using Information

Your information is used for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To operate gaming, betting, and other platform features.
• Financial Transactions: To process deposits and withdrawals and to keep transaction records.
• Security: To prevent fraud, money laundering, and other unlawful activity.
• Age Verification: To ensure the 21+ age requirement is being met.
• Customer Support: To resolve your questions and issues and to provide 24/7 Bengali-language support.
• Promotional Communication: To inform you of offers, bonuses, and updates, subject to your consent.
• Service Improvement: To analyze usage data and improve the platform experience.
• Legal Obligations: To comply with applicable laws and regulatory requirements.

5 Sharing and Disclosure of Information

noga88 does not sell your personal information to third parties. However, information may be shared in the following circumstances:

• Payment Service Providers: With payment processing organizations such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Identity Verification Agencies: With approved KYC (Know Your Customer) service providers for secure account verification.
• Game Software Providers: Game providers such as Pragmatic Play, JILI, PG Soft, and Spribe may process relevant gameplay data.
• Legal Authorities: Information may be disclosed to government or judicial authorities under court orders, investigations, or legal obligations.
• Responsible Gaming Organizations: With relevant support organizations if problematic gaming behavior is identified.

When sharing information with any third party, we ensure they are also committed to protecting that information and follow appropriate security measures.

6 Cookies and Tracking Technologies

The noga88 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your website experience.

Types of cookies we use:

• Essential Cookies: Required for core website functionality, such as maintaining login sessions. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings, such as language or theme choices.
• Analytics Cookies: Collect statistics to understand how users are using the site.
• Security Cookies: Help detect and prevent fraudulent activity.

You can control cookies through your browser settings. Please note, however, that disabling certain cookies may limit some functionality of the site.

7 Data Retention and Security

noga88 applies industry-standard security measures to keep your personal information safe:

• SSL/TLS Encryption: All data transmissions are secured through SSL encryption.
• Server Security: Our servers are protected by firewalls and security protocols.
• Limited Access: Only authorized staff can view your information, and only where necessary.
• Regular Security Audits: Regular system reviews to identify potential vulnerabilities.

7.1 Data Retention Period

Your information will be retained for as long as your account remains active. Even after an account is closed, we may retain certain information for a defined period as required by legal and regulatory obligations. Financial transaction records are retained in accordance with applicable law.

However, no digital system can guarantee complete prevention of a data breach or unauthorized access. We ask that you keep your account password confidential and notify our support team immediately if you notice any suspicious activity.

8 User Rights

You have the following rights regarding your personal information:

• Right to Access: The right to know what information we hold about you.
• Right to Correction: The right to request correction of incomplete or inaccurate information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (though limitations may apply where legal obligations exist).
• Right to Restrict Processing: The right to request that your information be used in a limited way in certain cases.
• Right to Opt Out of Promotional Communication: The right to opt out of marketing emails or messages at any time.

To exercise these rights, contact us by email at [email protected] — or let the support team know through 24/7 live chat. We will respond to your request within a reasonable time.

9 Third-Party Services

The noga88 platform integrates third-party game providers (such as Pragmatic Play, JILI, PG Soft, and Spribe) and payment partners. These third parties follow their own privacy policies.

If our website contains links to third-party sites, those sites may have their own separate privacy policies that apply when you visit them. noga88 is not responsible for the data protection practices of those external sites.

We ensure that our partner organizations maintain appropriate standards for the protection of personal information. However, it is your responsibility to read the policies of third-party services before using them.

10 Protection of Minors

noga88 services are for individuals aged 21 and above only. We do not knowingly collect any personal information from minors.

During the registration process we take steps to verify age. If we learn that a minor has registered on our platform, their account will be closed immediately and the related information will be deleted.

If you believe a minor is using our site, please notify us immediately at [email protected].

11 Policy Changes

noga88 reserves the right to amend this privacy policy at any time. If any significant changes are made, we will notify you in the following ways:

• A notice will be published on the website.
• You may be informed of the update at your registered email address.
• The "Last Updated" date at the top of this page will change.

If you continue to use our services after the changes, it will be assumed that you have agreed to the revised policy. We therefore recommend reviewing this page regularly.

12 Contact Us

If you have any questions, comments, or concerns about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bengali support — directly through the platform's live chat

Our team will respond to your request or question as quickly as possible.

You may also read our Terms and Conditions and Responsible Gaming pages to learn more.